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Rhetro
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Reged: 09/22/03
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Hagstrom KE-USB108 Keyboard encoder with Windows 7
#386685 - 06/11/20 12:17 AM


Hello all.

(don't know what happened to the first version of this post -here's the 2nd)

Has anyone had any success in using the Hagstrom KE-USB108 encoder with Windows in 64bit?
I just got it, and when I plugged it in I got the following message:

Hardware Id Missing
Windows cannot identify the device plugged into the Intel(R) USB 3.0 Root Hub

Anyone else run into this?

Thanks



...Nothing like Green Monochrome



Sune
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Reged: 09/21/03
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Loc: Lagoa Santa, Brasil
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Re: Hagstrom KE-USB108 Keyboard encoder with Windows 7 new [Re: Rhetro]
#386989 - 07/06/20 01:29 PM


> Hello all.
>
> (don't know what happened to the first version of this post -here's the 2nd)
>
> Has anyone had any success in using the Hagstrom KE-USB108 encoder with Windows in
> 64bit?
> I just got it, and when I plugged it in I got the following message:
>
> Hardware Id Missing
> Windows cannot identify the device plugged into the Intel(R) USB 3.0 Root Hub
>
> Anyone else run into this?

Sounds like corrupt firmware to me, but I guess it could be some sort of incompatibility with USB 3.0 as well. If you can find an older PC without USB 3.0 try plugging it in and see if the same thing happens. I don't know if those things have firmware upgrades but if they do, maybe you can update it on the older PC, if it decides to work there.

btw plugging it in to a USB 2.0 port on a PC with USB 3.0 ports won't make any difference as it's the same controller that governs the USB 2.0 ports.

/Brain Fart Edit

Does it have a passthrough for a regular keyboard? If it does, plug in a keyboard, maybe Windows will pick up the keyboards hardware ID.

S


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